TV amounts are larger than a small airtime sale, so a duplicate hurts more. Timeouts feel like nothing happened. History knows better.
Payments happen on Ewale (ewalepay.com or *714*22#), not on this blog.
What you need
- MoMo / Telecel Cash / AT history.
- The IUC or smartcard you used.
The flow on *714*22#
- Do not redial immediately.
- Open wallet history for a debit to Ewale.
- If none, retry TV Bills once.
- If a debit exists, wait for SMS and decoder restore.
After you pay
A timeout after a successful debit is a fulfilment wait. A timeout with no debit is a safe retry.
If something fails
- Prompt on the other phone: The wallet SIM might be in a drawer. Find it before retrying.
- Approved late, then retried: Check for two successes.
History first. Second DSTV payment only when the first did not debit.