TV Bills

DSTV paid on Ewale but channels not restored

Give Multichoice a few minutes with the decoder on. If nothing changes after half an hour, use the SMS receipt — do not buy the bouquet again immediately.

G

Guglex Technologies

·1 min read

Renew DSTV, GOtv, or StarTimes in 30 seconds

Pay with MoMo and keep the decoder on while it restores.

*714*22#

Airtime is instant. DSTV often is not. The decoder must be on, plugged in, and looking at the sky (or cable) it always uses. A second Ewale payment will not reboot a decoder that is unplugged.

Payments happen on Ewale (ewalepay.com or *714*22#), not on this blog.

What you need

  1. The SMS receipt.
  2. The decoder powered on.
  3. A clock.

The flow on *714*22#

  1. Confirm the debit in MoMo.
  2. Leave the box on for 15–30 minutes.
  3. Reboot the decoder once if the menu allows.
  4. If still dead, Multichoice and Ewale support with the receipt.

After you pay

A successful Ewale sale that Multichoice has not applied yet is a support job. A second sale is a second month.

If something fails

  • Dish problem: Payment cannot fix a shifted dish. Check hardware.
  • Wrong smartcard: You restored a different decoder. That box may now be fine.

Receipt, power, wait, support. Duplicate pay is last, not first.

Dial Ewale now

Keep *714*22# saved. It works when you have no data and no time to go to town. DSTV, GOtv, and StarTimes restore after the same MoMo debit.

DSTVSupportEwale

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TV bills

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