USSD is a session, not a website. It will time out if you pause too long. Have the meter number, smartcard, or phone number ready before you dial.
Payments happen on Ewale (ewalepay.com or *714*22#), not on this blog.
What you need
- A network signal.
- The destination identifier written down.
- Your wallet PIN.
The flow on *714*22#
- Dial *714*22#.
- Choose Telco, Education, Utilities, TV Bills, or Support.
- Enter details. Confirm names and numbers.
- Approve the separate PIN prompt.
After you pay
When the USSD screen vanishes, the PIN prompt may still be alive. Check the other message. Check wallet history before retrying.
If something fails
- Session timeout: Start again. Look for a debit first.
- No signal: Move, wait, or try the web when you have data.
Any GSM phone. Any of the live networks. One shortcode.